Last updated: 24/03/25
Our Company (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is processed in accordance with the European Union General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our website and services.
1. Data Collection and Legal Basis
We collect and process personal data to provide our services, ensure website functionality, and communicate with you. The legal basis for processing your personal data is as follows:
- Consent: Where required, we obtain your explicit consent before processing your data for specific purposes (e.g., marketing communications).
- Contractual Necessity: Processing necessary for the performance of a contract or to take steps at your request prior to entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights.
- Legal Obligation: Processing required to comply with applicable laws.
1.1 Data Collected
- Website Usage Data: Information about your visits, including traffic data, location data, weblogs, and communication data.
- Contact Information: Data provided by you through forms (such as registration or purchase orders), which may include your name, email address, phone number, and billing details.
- Communication Data: Any information you provide in communications with our staff.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and to analyze website traffic. Cookies help us:
- Analyze: Gather non-personal statistical data about our visitors.
- Functionality: Ensure proper website operation and improve user experience.
- Marketing: Tailor marketing communications based on your interests (only if you have provided your consent).
You can manage your cookie preferences via your browser settings. Please note that disabling cookies might limit your ability to use certain features of our website. Third-party advertisers may also use cookies, which are governed by their own privacy policies.
3. Use of Your Data
We use your personal data to:
- Provide and Improve Our Services: Process orders, manage registrations, and offer customer support.
- Communicate: Respond to your inquiries and send you information related to our products, services, and website changes.
- Marketing: Send promotional information if you have opted in. You may withdraw your consent at any time.
- Analysis: Monitor and analyze website usage to enhance our offerings.
4. Data Storage and International Transfers
4.1 Data Storage
Your personal data is stored on secure servers protected by appropriate technical and organizational measures. We retain your data only as long as necessary for the purposes described in this Privacy Policy or as required by law.
4.2 International Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or the United Kingdom. In such cases, we ensure that adequate safeguards are in place—such as Standard Contractual Clauses—to protect your data in line with GDPR requirements.
5. Sharing Your Information
We do not sell your personal data. However, your data may be shared in the following situations:
- Within Our Group: With our subsidiaries, holding companies, or affiliated entities for administrative purposes.
- Service Providers: With trusted third-party providers who process data on our behalf under strict confidentiality obligations.
- Legal Compliance: When required by law or in response to a lawful request by public authorities.
- Business Transfers: In connection with a merger, acquisition, or asset sale, where your data may be transferred as part of the transaction.
6. Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the data we hold about you.
- Right to Rectification: Request correction of any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal constraints).
- Right to Restrict Processing: Ask us to limit how we use your data.
- Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your data, including for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise any of these rights, please contact us using the details in Section 8.
7. Third-Party Links
Our website may include links to third-party websites. This Privacy Policy does not cover those sites, and we are not responsible for their data practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Address: Brantons Bridge, Bourne Road, Pode Hole, Spalding, Lincolnshire PE11 3LL
You also have the right to lodge a complaint with your local data protection authority if you believe that our data processing violates your rights.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Your continued use of our services after any changes signifies your acceptance of the updated terms.
By using our website and services, you acknowledge that you have read, understood, and consent to the processing of your personal data as described in this Privacy Policy.